Shipping policy
Shipping Policy:
At Mercato Italiano, we are committed to ensuring that your Italian culinary treasures reach you in a timely and efficient manner. Please review our shipping policy below:
Shipping Destinations: We currently offer shipping within the United States. For international shipping inquiries, please contact our customer support team for assistance.
Processing Time: Orders are typically processed within 1-5 business days. Please note that orders placed on weekends or holidays may experience slight delays in processing.
Shipping Methods: We offer standard shipping for all orders, with estimated delivery times ranging from 3-7 business days, depending on your location. Expedited shipping options may be available for an additional fee. You will be provided with tracking information once your order has been dispatched.
Shipping Charges: We offer free standard shipping on all orders from $89.99 within the contiguous United States. For orders shipping to Alaska, Hawaii, or other US territories, shipping charges may apply and will be calculated at checkout. Any applicable shipping charges will be clearly indicated before you finalize your purchase.
Shipping Carriers: We work with reputable shipping carriers to ensure reliable and secure delivery of your orders. Our primary carriers include USPS and FedEx.
Shipping Restrictions: Some items may be subject to shipping restrictions due to size, weight, or perishability. These restrictions will be clearly noted on the product page. Additionally, we are unable to ship to PO boxes or APO/FPO addresses at this time.
Delivery Issues: In the rare event that your order is delayed, lost, or damaged during transit, please contact our customer support team immediately. We will work swiftly to resolve any issues and ensure that you receive your order as quickly as possible.